Create Program Content

Overview

This article walks through how to create program content in Craft Connect using activities. While activities are one way to structure your program, Craft also supports additional tracking methods such as Time Tracking and Skills Observation Tracking, depending on your program’s needs.

Please note that to implement Time Tracking or Skills Observation Tracking, you must first create a program in Craft. If you have any questions about this process, please reach out to your Customer Success Manager for assistance.

Full Video Walkthrough

How to Organize a Program's Content

Craft provides 4 groups of content hierarchy to help admins structure their program's activities.

1. Programs - the largest grouping
   1. Levels - subgroup
      1. Plans - sub-subgroup
         1. Activities - the most granular unit

Create a Program

Programs are typically all of the On-the-Job Training activities that a learner needs an onsite journey-worker to sign off on. To begin creating your program, follow the steps below.

Step 1: Navigate to the Programs Page and select + Create Program. 

Step 2: Selecting to Create Manually will let you build your program from the ground up. We will cover creating a program via CSV (bulk uploading) later in this article.

Step 3: If creating a program manually, you will be prompted to enter an Industry and Occupation code. If you’re unsure which codes apply to your program, refer to the NAICS website and the O*NET website for more information.

Step 4: Once finished entering your initial details, select Create Program.

You will then see your new program.

Create Levels

Step 5: Select + Add Level to create your first level. Levels can represent timeframes (semesters or months) or skill levels (level 1, level 2, etc.). They are just a way to group and organize. If multiple Levels aren't needed, you just need to make one level to house all of your plans.

Create Plans

Step 6: Click into your level and select + Add Plan. Plans are a subgrouping of activities under a level. They can be used as courses, to group competencies, or to assign instructors.

Plans as a Course

Each Plan can be assigned to an instructor (What is the instructor role?) who then only has access to that plan. This could be used in the case where each plan needs to be a course section with its own separate set of learners assigned to it. 

Create Activities

Step 7: To create your first activity, select + Add Activity. An activity is the job-embedded work learners submit and evaluators approve or return. (See Submit Activities and Approve and Return Activities articles to learn more.) 

Admins (and instructors assigned to that plan) can add activities after the program is assigned as well.

Adding and Editing Descriptions

Step 8: Descriptions can be added or updated at any time at the Program, Level, Plan, or Activity level. To do so, simply click Edit Description on the relevant page, enter or revise your description, and click Save.

While optional, descriptions are essential in helping your Learners and Evaluators understand the context of the work they are completing.

Activity Requirements

Step 9 (Optional): Admin (and Instructors assigned to an activity's plan) can add learner and evaluator requirements to an activity. 

Learners or evaluators will then be prompted to complete those requirements before they can submit or evaluate a given activity. For information on how to add activity requirements in bulk, please see this article.

Duplicate Program Content

Programs, levels, plans, and activities can be duplicated so they can be reused quickly. The three vertical dots show a Copy function and once selected, will automatically generate a new item titled "Copy of..." Use this feature to quickly create plans that hold similar activities within a level.

Arrange Program Content

Select what order you want your program content displayed to your learners by arranging content with the drag handles on the far left of the card or from the Move option under the card menu. 

Interactive Demo

CSV Import Content

If you already have your activities defined you can import them quickly using the CSV import option. 

Step 1: Select + Create Program, then Create with CSV File.

Step 2: When using the CSV import feature to create your program all at once, download the template to start.

Step 3: Fill out the template. There are 2 required columns (Type and Name) and one optional column (Description). Type indicates what grouping you are looking to create as noted above. Note that the content will appear sequentially from top to bottom but can be rearranged after import if needed. 

Step 4: Continue adding levels, plans, and activities as needed. Once you are done, save the file as a CSV and use the "choose a file" button to bulk-create your program. 

FAQ

Q: I'm getting an error message when I try to import, what do I do?

A: Check that all of the column headers match exactly as they are written in the template. Be sure every cell is populated accordingly. If you are still experiencing issues please reach out to our support team.

Related Articles:

• Manage Program Content
• Admin: How to Set Up Rubrics
• Admin: Batch Configure