User Roles and Permissions

    User Roles in Craft Connect

    Craft Connect has several different roles available for use. Below you will find a description of each role: 

    Learners

    A learner is the apprentice who is completing a job-embedded program. Learners have the ability to:

    • Complete assignments and submit activities for approval

      • Edit time spent on an activity and add attachments, links, or comments

    • View their dashboard to track progress

    • Report absences from their apprenticeship if absence tracking is enabled

    • Submit time if program time tracking is enabled

    • Submit skills for observation if skills observation tracking is enabled

    Evaluators

    An evaluator is typically the mentor teacher or journeyworker who observes the learner or apprentice and evaluates their work. Evaluators have the ability to:

    • View and evaluate their assigned learner’s submitted activities

    • Edit due dates and time spent on an activity within a learner’s submission

    • View all pending submissions for their assigned learners

    • Approve learner-submitted time if program time tracking is enabled

    • Submit skills observations for learners if skills observation tracking is enabled

    • View reports on the progress of their assigned learners

    Instructors

    An instructor is often thought of as a “super evaluator.” Once an instructor is added to a plan, they have the ability to:

    • Create new activities and assign them to learners within their plans

    • Evaluate activities and either approve them or return them to the learner

    • Edit due dates and time spent on an activity within a learner’s submission in their plan

    For more information, please see the What is the Instructor Role? article in our Help Center.

    Facilitators

    Facilitators are typically mentors, supervisors, or worksite leads who support a group of learners by tracking their progress, encouraging engagement, and serving as a first line of guidance.

    While they play an important role in learner development, Facilitators do not evaluate assignments or approve activities and can only view learners within cohorts they are assigned to

    Facilitators have the ability to:

    • View assigned learner activity completion status

    • Track assigned learner progress within Craft

    • Access dashboards and reports related to their assigned learners

    For more information, please see the Understanding Cohorts article in our Help Center.

    Education Provider Administrators

    An Education Provider Admin is an administrator within the education provider organization.

    Education Provider administrators have the ability to:

    • Create learners, evaluators, and administrators within their organization

    • Create programs, levels, plans, and activities

    • Enable additional program features such as Time Tracking, Absence Tracking, and Skills Observation Tracking

    • Assign users to programs within their Education Provider organization and set program dates

    • View reports on learner progress and overall program health

    • Manage users and withdraw learners from programs

    • Evaluate activities and either approve them or return them to the learner

    • Approve and submit time and skills observations

    For more information, see the Admin section of the Help Center.

    Employer Administrators

    An Employer Admin is an administrator within the employer organization.

    Employer administrators have the ability to:

    • Create learners, evaluators, and administrators within their employer organization

    • Assign RAP programs created by their sponsor administrator

    • Evaluate activities and either approve them or return them to the learner

    • Approve and submit time and skills observations

    Sponsor Administrators

    A Sponsor Admin is an administrator associated with the sponsor of the Registered Apprenticeship Program.

    Sponsor administrators have the ability to:

    • Create sponsored organizations

    • Create users within their sponsored organization and within organizations under their sponsor org

    • Create Registered Apprenticeship Programs and OJL programs and assign them to users within their associated sponsor organizations

    • Enable additional program features such as Time Tracking, Absence Tracking, and Skills Observation Tracking

    • View reports on learner progress and program health

    • Manage users and withdraw learners from programs

    • Evaluate activities and either approve them or return them to the learner

    • Approve and submit time and skills observations

    For information regarding how to update user permissions, please see this article.

     

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